FAQ
What is the difference between the Euphoria and Florenica collections?
The Euphoria collection offers a more compressive sculpting fit. The fabric is slightly thicker, providing a more supported feeling. Euphoria is made from a polyester and spandex blend, giving it a soft brushed feeling on the skin. While the Florencia still provides the sculpting look, it has a lighter compression on the skin. Made from a nylon and spandex blend, this material is lighter and more breathable than the Euphoria range. It has a soft and silky feeling on the skin, providing unmatched comfort.
What is your return policy?
Store credits or exchanges must be initiated within 30 days of receiving your order. Refunds must be initiated within 14 days of receiving your order. Please note, handling fees will apply for refunds. For more information please visit our Returns Page.
Do you offer worldwide shipping?
Yes, we are delighted to offer worldwide shipping for all of our products.
How long does shipping take?
- Australia: 3-6 business days
- New Zealand: 4–11 business days
- Asia: 10–20 business days
- United States: 10–20 business days
- Canada: 10–20 business days
- United Kingdom: 5–18 business days
- EU: 5–20 business days
- Rest of world: 14–30 business days
These delivery times are based on standard shipping. If you require your order ASAP we recommend using the express service. Please note that these delivery times are only estimates, should an issues occur or your order is during peak times. It may take longer than these times.
How much does shipping cost?
Enjoy free shipping on all orders within Australia over $150! For orders under $150, standard shipping is just $10, or you can opt for express shipping at $15. For international orders, shipping rates will be calculated at checkout based on your location. Happy shopping!
Still have a question?
If you were unable to find a solution to your question, please get in contact with us at info@giaactive.com.au so we can best assist your needs.